Read the Service Agreement & Liability Waiver
SERVICE AGREEMENT
1. Authorization. By booking, approving an estimate, or handing us equipment, you authorize the described work at the quoted pricing plus applicable tax. If we find additional problems, we stop and get your approval before any extra billable work.
2. Who is agreeing. You confirm you are at least 18, able to understand this agreement, and either the owner of the equipment/property or authorized by the owner to approve this work. If you would like a family member, caregiver, or advisor involved, tell us — we will gladly include them on estimates and approvals, and on request we will email a written recap before work begins.
3. Estimates and price changes. Quoted prices can change when new problems surface; changes are approved by you before the work happens. Approvals are recorded (online approvals with a timestamp; in-person approvals noted on the job).
4. Deposits. Some jobs require a deposit (for example, special-order parts). Deposits are applied in full to your final bill. Once special-order parts have been ordered, that portion of the deposit is non-refundable to the extent the parts cannot be returned.
5. Cancellations and no-shows. You may reschedule or cancel free of charge up to the cutoff shown when you booked. Inside that window, or if we arrive and cannot reach you, the cancellation fee disclosed at booking may be charged to your card on file or invoiced.
6. Payment. Payment is due on completion unless other terms are agreed in writing. If a payment is disputed with a card issuer, you agree that our records — signed approvals, timestamps, photos, and completion evidence — may be provided to the processor, and that talking to us first is the faster path to making anything right.
7. Communications. We may call, text (with your consent), or email about your service. Calls to our business line may be recorded where permitted; Florida is a two-party-consent state and recording is disclosed on the call.
8. Limitation. To the fullest extent the law allows, our total liability for any claim arising from a job is limited to the amount you paid for that job. Nothing in this agreement limits rights that cannot be limited by law.
9. Disputes. This agreement is governed by Florida law; any dispute not resolved between us belongs in the courts of Volusia County, Florida.
LIABILITY WAIVER — TV MOUNTING & INSTALLATION
1. Walls and hidden conditions. We locate studs and scan where practical, but we cannot see inside walls. We are not responsible for pre-existing wall damage or for hidden wiring, plumbing, gas lines, or framing conditions, and we will stop and consult you if we find something unexpected.
2. Structure. TVs and equipment are mounted with manufacturer-rated hardware into suitable structure. We are not liable for failures caused by wall-material defects, structure we were told was sound, or modifications made after we leave.
3. Customer-supplied equipment. TVs, mounts, and accessories you supply are installed at your risk; we cannot warranty hardware we did not provide.
4. Cosmetics. Anchor holes, minor drywall marks, and small paint scuffs are a normal part of mounting work. Patching and painting are not included unless quoted.
5. Surcharges. Wall type discovered on site (masonry, above-fireplace, in-wall power) can carry the surcharges shown in your booking email; we confirm with you before any extra charge.